Featured - Account Types
What type of savings account do you need?Find out about the different types of savings accounts available to suit a variety of needs.
Savings
ISAs
Residential
Buy to let
Specialist mortgages
Featured - Debt and your credit score
How debt impacts your credit scoreA healthy credit score has its benefits, so make sure you manage your debt correctly.
Loans
Featured - Life Insurance
Life InsuranceFor peace of mind that your loved ones will be supported financially after you die, consider taking our life insurance. Find out more and compare policies.
Home & vehicle
Health & travel
Featured - High interest current accounts
Find current accounts offering in-credit interest rates up to 5.00% AER.
Current accounts
Featured - Purchase Cards
Best purchase credit cardsExplore the best cards with a 0% introductory period.
Credit cards
Credit repair
Calculators & guides
Business savings
Business products
Business insurance
How much can I give as a cash gift?
How much can I give as a cash gift?Will your loved one's gift be tax affected?
Categories
Featured guides
Popular news
Latest news - by category
Other money & finance news
Featured Star Ratings categories
Other Star Ratings categories
Featured - Account Types
What type of savings account do you need?Find out about the different types of savings accounts available to suit a variety of needs.
Savings
ISAs
Residential
Buy to let
Specialist mortgages
Featured - Debt and your credit score
How debt impacts your credit scoreA healthy credit score has its benefits, so make sure you manage your debt correctly.
Loans
Featured - Life Insurance
Life InsuranceFor peace of mind that your loved ones will be supported financially after you die, consider taking our life insurance. Find out more and compare policies.
Home & vehicle
Health & travel
Featured - High interest current accounts
Find current accounts offering in-credit interest rates up to 5.00% AER.
Current accounts
Featured - Purchase Cards
Best purchase credit cardsExplore the best cards with a 0% introductory period.
Credit cards
Credit repair
Calculators & guides
Business savings
Business products
Business insurance
How much can I give as a cash gift?
How much can I give as a cash gift?Will your loved one's gift be tax affected?
Categories
Featured guides
Popular news
Latest news - by category
Other money & finance news
Featured Star Ratings categories
Other Star Ratings categories
Last night, the winners of the Moneyfacts Consumer Awards 2018 were announced at an exclusive ceremony held at the Royal Lancaster Hotel in London. In front of a room packed with industry professionals, comedian Ellie Taylor revealed who this year's standout performers were.
Not just providers are celebrating
An important part of deciding who took home the crowns was the survey that was filled in by you. This year's consumer survey shattered our previous record, with over 160,000 individuals wanting to have their say.
"We are delighted with the large volume of replies to the Moneyfacts Consumer Survey, making it the most comprehensive of its kind," Jayms Brooks, senior digital marketing manager at moneyfactscompare.co.uk, said. "The overwhelming response to the survey is a testament to the financially savvy consumers that visit our website."
While we appreciate you giving us your insight into the providers that have made your year better, we also like to give something back. That's why three survey respondents have been picked at random to receive a whopping cash prize of £1,000.
Understandably, a lot of our prize winners are rather shocked when they get the call, and this year's lucky individuals are no different. Penny Grundy, one of our three winners, told us: "I was delighted to receive the telephone call to say that I was one of the winners. While I was dubious initially, thinking that it was a marketing ploy, I was reassured that it was real."
She intends to use the prize money to help her purchase a house – the best of luck with that, Penny! Other winners have used their £1,000 for holidays or birthday treats. Aside from getting your voice heard on the quality of the financial products that you use, there's clearly other perks to be gained from taking part in our annual consumer survey.
Best in class
It's not only the consumers who get to decide who wins, however. The Moneyfacts Consumer Awards combine honest consumer feedback with technically elite products, to reveal the best all-rounder. The best products are not always the cheapest; Moneyfacts expert analysis is used to reveal those products that have the best features and benefits.
"Your honest feedback, alongside our technical knowledge, means that this year's Moneyfacts Consumer Awards is multifaceted in the way that it recognises not just the best products, but excellent service as well," Jayms concluded. "This year's finalists and winners should all be proud of their achievements."
Standout winners were Halifax, who took home two wins, one highly commended and three commended trophies; first direct, who had the honour of becoming the Online Banking Provider of the Year while also getting three highly commended trophies; and Virgin Money, who won as High Street Savings Provider of the Year and got two highly commended and one commended trophies to boot. Awards categories ran the gamut from Best Claims Service (which was entirely decided by your survey responses) to Travel Money Provider of the Year, with all manner of insurance, mortgage and savings trophies up for grabs.
So, whatever you are looking to get in the near future, whether it's an insurance policy or new mortgage, why not have a look at the winners below to see which providers have proven that their product truly stands out from the crowd. Congratulations to all our winners – providers and consumers alike – and we'll see you again next year!
Pet Insurance Provider of the Year |
---|
WINNER: Agria Pet Insurance |
Highly Commended: Petplan |
Commended: Legal & General |
Car Insurance Provider of the Year |
---|
WINNER: Hastings Direct |
Highly Commended: Geoffrey Insurance |
Commended: Churchill |
Health Insurance Provider of the Year |
---|
WINNER: AXA PPP healthcare |
Highly Commended: WPA |
Commended: Aviva UK Health |
Life Insurance Provider of the Year (Direct) |
---|
WINNER: Beagle Street |
Highly Commended: Legal & General |
Commended: VitalityLife |
Travel Insurance Provider of the Year |
---|
WINNER: Cedar Tree Travel Insurance |
Highly Commended: CoverForYou |
Commended: Barclays |
Travel Money Provider of the Year |
---|
WINNER: Tesco |
Highly Commended: Sainsbury's Bank |
Commended: Eurochange |
International Money Transfer Provider of the Year |
---|
WINNER: TorFX |
Highly Commended: HiFX |
Commended: Halo Financial |
Cashback Site of the Year |
---|
WINNER: Quidco |
Highly Commended: TopCashback |
Commended: imutual |
Home Insurance Provider of the Year |
---|
WINNER: Legal & General |
Highly Commended: Admiral |
Commended: John Lewis Insurance |
Energy Provider of the Year |
---|
WINNER: So Energy |
Highly Commended: Octopus Energy |
Commended: Affect Energy |
First-Time Mortgage Buyers' Choice |
---|
WINNER: Yorkshire Building Society |
Highly Commended: Lloyds Bank |
Commended: Virgin Money |
High Street Mortgage Provider of the Year |
---|
WINNER: Nationwide Building Society |
Highly Commended: Virgin Money |
Commended: Post Office Money |
Remortgage Buyers' Choice |
---|
WINNER: Coventry Building Society |
Highly Commended: first direct |
Commended: Halifax |
Personal Loan Provider of the Year |
---|
WINNER: TSB |
Highly Commended: M&S Bank |
Commended: Sainsbury's Bank |
Non-mainstream Loan Provider of the Year |
---|
WINNER: Lendable |
Highly Commended: 1st Stop Personal Loans |
Commended: AvantCredit |
Peer-to-peer Provider of the Year |
---|
WINNER: RateSetter |
Highly Commended: Zopa |
Commended: Lending Works |
Credit Card Provider of the Year |
---|
WINNER: MBNA |
Highly Commended: Sainsbury's Bank |
Commended: Halifax |
Credit Builder Card Provider of the Year |
---|
WINNER: Vanquis Bank |
Highly Commended: Capital One |
Commended: Barclaycard |
Student Account Provider of the Year |
---|
WINNER: Nationwide Building Society |
Highly Commended: HSBC |
Commended: Halifax |
Current Account Switching Provider of the Year |
---|
WINNER: Halifax |
Highly Commended: first direct |
Commended: M&S Bank |
Current Account Provider of the Year |
---|
WINNER: Halifax |
Highly Commended: first direct |
Commended: TSB |
High Street Savings Provider of the Year |
---|
WINNER: Virgin Money |
Highly Commended: Leeds Building Society |
Commended: Skipton Building Society |
Online Savings Provider of the Year |
---|
WINNER: Charter Savings Bank |
Highly Commended: RCI Bank UK |
Commended: Paragon Bank |
ISA Provider of the Year |
---|
WINNER: Principality Building Society |
Highly Commended: Virgin Money |
Commended: Shawbrook Bank |
Branch Network of the Year |
---|
WINNER: The Co-operative Bank |
Highly Commended: Nationwide Building Society |
Commended: TSB |
Online Banking Provider of the Year |
---|
WINNER: first direct |
Highly Commended: Halifax |
Commended: TSB |
Best Claims Service |
---|
WINNER: Agria Pet Insurance |
Highly Commended: Petplan |
Commended: CoverForYou |
Best Customer Service |
---|
WINNER: Zopa |
Highly Commended: RCI Bank UK |
Commended: RateSetter |
Information is correct as of the date of publication (shown at the top of this article). Any products featured may be withdrawn by their provider or changed at any time. Links to third parties on this page are paid for by the third party. You can find out more about the individual products by visiting their site. Moneyfactscompare.co.uk will receive a small payment if you use their services after you click through to their site. All information is subject to change without notice. Please check all terms before making any decisions. This information is intended solely to provide guidance and is not financial advice. Moneyfacts will not be liable for any loss arising from your use or reliance on this information. If you are in any doubt, Moneyfacts recommends you obtain independent financial advice.
Moneyfactscompare.co.uk will never contact you by phone to sell you any financial product. Any calls like this are not from Moneyfacts. Emails sent by Moneyfactscompare.co.uk will always be from news@moneyfacts-news.co.uk. Be ScamSmart.
Moneyfactscompare.co.uk will never contact you by phone to sell you any financial product. Any calls like this are not from Moneyfacts. Emails sent by Moneyfactscompare.co.uk will always be from news@moneyfacts-news.co.uk. Be ScamSmart.
Moneyfactscompare.co.uk will never contact you by phone to sell you any financial product. Any calls like this are not from Moneyfacts. Emails sent by Moneyfactscompare.co.uk will always be from news@moneyfacts-news.co.uk. Be ScamSmart.
Moneyfactscompare.co.uk will never contact you by phone to sell you any financial product. Any calls like this are not from Moneyfacts. Emails sent by Moneyfactscompare.co.uk will always be from news@moneyfacts-news.co.uk. Be ScamSmart.
Moneyfactscompare.co.uk will never contact you by phone to sell you any financial product. Any calls like this are not from Moneyfacts. Emails sent by Moneyfactscompare.co.uk will always be from news@moneyfacts-news.co.uk. Be ScamSmart.
Moneyfactscompare.co.uk will never contact you by phone to sell you any financial product. Any calls like this are not from Moneyfacts. Emails sent by Moneyfactscompare.co.uk will always be from news@moneyfacts-news.co.uk. Be ScamSmart.