We have a legal obligation under Data Protection legislation to ensure that all information held and processed about you (the data subject) complies with the data protection principles and to uphold your rights as a data subject.
We also have responsibilities under the Privacy and Electronic Communications Regulations to ensure you understand how our website works regarding cookies, online privacy and your browsing experience. Our Cookie Policy sets out how we use cookies and how these may be disabled.
This Privacy Policy details how we ensure information about you is kept secure and confidential, what legal basis we use to process your data and any third parties which it may be disclosed to.
Please read this policy carefully as once you use this site and/or any of our services or products you will be regarded as having accepted this policy.
If you do not accept this Privacy Policy please do not use this site.
The General Data Protection Regulation (GDPR) puts obligations on users of personal information and lays down principles for its use. One principle states that information must be processed fairly and lawfully. The GDPR also gives individuals (data subjects) certain rights over the use of their personal information. This means that you are entitled to know how we intend to use any information you provide. You can then decide whether you want to give it to us.
Moneyfacts.co.uk Limited (company number 6615303) is the data controller. Our registered office is Moneyfacts House, 66 – 70 Thorpe Road, Norwich NR1 1BJ. To make enquiries or exercise any of your rights as set out in this Privacy Policy, please contact our Compliance Officer either by writing to the above address or emailing dataprotection@moneyfacts.co.uk.
The information we hold about individuals is limited to name, email address, selected age range and your preferences for our regular email newsletters. If you are using the site as a business, we may ask for additional information such as your employer name.
If you accept cookies, certain analytics tools that we use will also use your device’s IP address to track how our website is used, which can help us assess how well the site is working. This generates an individual Identifier which contains no personal information about you and we do not append your IP address to any other personal data about yourself.
If you purchase a product or service from one of our commercial partners via a link from Moneyfactscompare.co.uk you will provide your information directly to them and they may pass us, or give us access to, restricted information about you so we can track any payments due to ourselves from the third party. We have minimised the amount of personal information we receive for this purpose.
If you complete a survey, for example a Moneyfacts Consumer Awards survey, these are undertaken on our behalf by SmartSurvey Limited (UK Company number 04885155). We will be the Data Controller and any personal information that you complete is processed by SmartSurvey on our behalf. SmartSurvey's privacy policy can be accessed here.
Under the GDPR we can only process your personal information if there is a lawful basis for us to do so. We use either Consent or Legitimate Interests as lawful bases as follows:
We will not pass your personal information to anyone outside the Moneyfacts Group for their usage unless you have asked us to or if we are required to do so by any legal order.
We will retain your personal information for record keeping purposes but will ensure that it is not kept longer than is necessary. For example, for Contact Us enquiries or for information passed to us by third parties we will keep your information for no longer than 2 years.
We do not use any automated decision making processes.
There is no statutory or contractual obligation on you to supply any personal data to us.
As a data subject, you have the following rights under the GDPR:
The Information Commissioner is the UK regulator for data protection issues. You have the right to complain to them about any breaches of your data protection rights. Moneyfactscompare.co.uk is registered with the Information Commissioner, with register number Z1400440.
Last updated: 06 December 2024