Commended Spotlight

We are proud that Petgevity has been commended in the Best Claims Service category, and we would like to thank everyone who took the time to vote for us.
Handling claims is one of the most important moments in the customer journey, and this recognition reflects the trust pet owners place in us when their pets need care the most. Our goal has always been to make the claims process as straightforward, transparent and supportive as possible, helping owners focus on their pet’s recovery rather than the paperwork.
This commendation is also a testament to the dedication of our team, who work hard every day to provide compassionate service and efficient claims support.
We are incredibly grateful for the support of our customers and partners. Your votes motivate us to continue improving our service and ensuring that pets and their owners receive the support they deserve when it matters most.

In the “Best Claims Service” category at the Moneyfactscompare.co.uk Awards 2026 ceremony, Petgevity took home the “Commended” prize. This category looks at the customer service scores from respondents who have made a claim with any of the companies in the insurance categories, and Petgevity has clearly impressed its customers with its claims process.

It can be a worrying and stressful time if your pet is struggling with a health issue, for example, and you need to make a claim on your pet insurance. Customers will appreciate those insurers that offer a stress-free and simple claims process, so Petgevity’s “Commended” award in this category, as well as its top three position in the “Pet Insurance Provider of the Year”, demonstrates the popularity of its services.