Come back in September to find out which providers have been shortlisted for which category.
Stage 1: Shortlists for these awards are first assessed by our highly qualified research team who, using a strict set of criteria, drill down into the small print of each provider’s product range to measure their technical strengths and weaknesses. Only the companies that offer the best products go on to form the shortlists.
Stage 2: The shortlists are then tested in our consumer surveys, which cover personal, household and family finance. Consumers score the providers they have experience with in each relevant category. This second stage helps to decide the overall result, so the consumer contribution influences who comes out on top.
The University of East Anglia (UEA) was commissioned to independently verify the customer service survey and analysis process of the Moneyfactscompare.co.uk Awards.
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