Winner Spotlight

We’re incredibly proud to have been named winners of the Moneyfacts 2026 Best Claims Service Award. Even more so because this is a consumer-voted award.

That makes this recognition truly special, as it comes directly from the people who matter most: our customers.

Thank you for taking the time to vote for us and for placing your trust in what we do. Your support means everything. It tells us that our approach is making a real difference when it matters most, and that the service we provide is valued.

Thank you for being at the heart of our journey and for helping us achieve this incredible milestone.

After featuring in the top three in this category over the past few years, The Insurance Emporium was named “Best Claims Service” at the Moneyfactscompare.co.uk Awards 2026 ceremony, repeating its win from 2024. The provider offers a range of different insurance products, including pet, caravan and wedding policies, helping to give consumers peace of mind that they are covered should something happen.

To secure the victory, The Insurance Emporium had to impress its customers with its claims process as this category was based on scores from respondents who had made a claim with any of the brands in the insurance categories. As The Insurance Emporium came out ahead of all the other insurers, this indicates that its customers found it straightforward and stress-free to make a claim on their policies.