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Featured - Account Types
What type of savings account do you need?Find out about the different types of savings accounts available to suit a variety of needs.
Savings
ISAs
Residential
Buy to let
Specialist mortgages
Featured - Debt and your credit score
How debt impacts your credit scoreA healthy credit score has its benefits, so make sure you manage your debt correctly.
Loans
Featured - travel insurance
Travel insurance 2024Discover the best travel insurance policy for your next trip.
Home & vehicle
Health & travel
Featured - High interest current accounts
Find current accounts offering in-credit interest rates up to 5.00% AER.
Current accounts
Featured - Purchase Cards
Best purchase credit cardsExplore the best cards with a 0% introductory period.
Credit cards
Credit repair
Calculators & guides
Business savings
Business products
Business insurance
How much can I give as a cash gift?
How much can I give as a cash gift?Will your loved one's gift be tax affected?
Categories
Featured guides
Popular news
Latest news - by category
Other money & finance news
Featured Star Ratings categories
Other Star Ratings categories
There’s nothing worse than realising you’ve been scammed, with your hard-earned cash now in the hands of unscrupulous con artists. If you’ve fallen victim, your thoughts will likely be turning to how to get your money back, and the answer will often depend on how you were conned out of it. So, here’s how to get your money back after an online scam if you…
If you were conned into sending money via a bank transfer, the key is to act quickly. You should contact your bank immediately, letting them know how it happened, how much was sent and the details of the account you sent the money to, and they can try to recover the funds. They may be able to stop the transaction – which is why speed is paramount – or can try to recover your money from the fraudster’s account after it’s arrived.
You should also contact the bank where your money was sent – you can check which bank it is using the Faster Payments sort code checker – and they can try to get your money back from their side as well.
However, there’s no guarantee that either party will be successful, though you may have more of a chance of being reimbursed if your bank has signed up to the Authorised Push Payment Scam Code. This means the bank should take certain steps to protect its customers from this type of scam and reimburse them in situations where they weren’t to blame, though you’ll be expected to take reasonable care to prevent falling victim to such scams, too.
It’s a little different if you’ve sent money via a wire transfer service, in which case you’re highly unlikely to get it back. This is why it’s essential to be on your guard; read more about how to protect yourself from scams.
If you’ve bought something from a scammer and realised you’re not getting the item or service that you paid for, your method of recourse depends on how you paid for it.
Bear in mind that there’s no guarantee of success with any of these methods, but if you can prove that you’ve been scammed, you should be able to achieve some form of recourse.
If you notice an unauthorised transaction on your bank or credit card statement, you should report it immediately and make a claim for a refund. The Payment Services Regulations come into play in this scenario, with providers required to return your money if your account has been subject to unauthorised or fraudulent activity, though you’ll be expected to show that you’ve taken reasonable steps to protect your account and advise the payment provider as soon as possible.
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Disclaimer: This information is intended solely to provide guidance and is not financial advice. Moneyfacts will not be liable for any loss arising from your use or reliance on this information. If you are in any doubt, Moneyfacts recommends you obtain independent financial advice.
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Moneyfactscompare.co.uk will never contact you by phone to sell you any financial product. Any calls like this are not from Moneyfacts. Emails sent by Moneyfactscompare.co.uk will always be from news@moneyfacts-news.co.uk. Be ScamSmart.
Moneyfactscompare.co.uk will never contact you by phone to sell you any financial product. Any calls like this are not from Moneyfacts. Emails sent by Moneyfactscompare.co.uk will always be from news@moneyfacts-news.co.uk. Be ScamSmart.
Moneyfactscompare.co.uk will never contact you by phone to sell you any financial product. Any calls like this are not from Moneyfacts. Emails sent by Moneyfactscompare.co.uk will always be from news@moneyfacts-news.co.uk. Be ScamSmart.
Moneyfactscompare.co.uk will never contact you by phone to sell you any financial product. Any calls like this are not from Moneyfacts. Emails sent by Moneyfactscompare.co.uk will always be from news@moneyfacts-news.co.uk. Be ScamSmart.
Moneyfactscompare.co.uk will never contact you by phone to sell you any financial product. Any calls like this are not from Moneyfacts. Emails sent by Moneyfactscompare.co.uk will always be from news@moneyfacts-news.co.uk. Be ScamSmart.
Moneyfactscompare.co.uk will never contact you by phone to sell you any financial product. Any calls like this are not from Moneyfacts. Emails sent by Moneyfactscompare.co.uk will always be from news@moneyfacts-news.co.uk. Be ScamSmart.