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Moneyfacts Consumer Awards 2024 Trophy

Following months of anticipation, professionals from across the finance industry gathered at the Royal Lancaster London last night to discover the winners of the much-coveted Moneyfacts Consumer Awards.

Throughout November 2023, almost a quarter of a million people took part in our consumer survey, having their say on the organisations they trust with their finances and helping to decide this year’s winners.

The Moneyfacts Consumer Awards are highly respected throughout the industry, recognising the very best products and providers available across the savings, mortgage, banking and insurance markets . With categories spanning a wide range of services, they aid consumers in making informed decisions when it comes to their personal, family and household finances.

For more information on the Moneyfacts Consumer Awards, visit our dedicated page which provides further details of all the categories and the decision-making process.

Congratulations to all of this year’s winners! They are as follows:

Best Service

Best Customer Service

Highly Commended

 

Chase

 

 

Commended

 

Zopa

 

 

Highly Commended

 

Chase

 

 

Commended

 

Zopa

 

 

Highly Commended

 

Chase

 

 

Commended

 

Zopa

 

 

Winner's Spotlight

West Brom Building Society's comments on the award...

"We’re over the moon to have been crowned the winner of this year’s ‘Best Customer Service’ category at the Moneyfacts Consumer Awards 2024. The Best Customer Service award is a special accolade presented to the organisation with the best overall customer service score from the consumer survey. With more than 250,000 customers sharing their views, this incredible achievement is testament to all our colleagues hard work, dedication and commitment in helping to deliver the best products and services possible, coupled with outstanding customer service. Jonathan Westhoff, Chief Executive comments: “We’ve always been committed to providing people with the opportunity to buy their own homes, and giving the best possible service to our customers to help them when they need it most. The award means a lot to us because they are voted for by customers and reflect their real experiences of household and personal finance providers."

Moneyfacts Feedback

"Almost the tightest race in all of this year's categories, and putting every finalist from the 2024 awards against each other, West Brom just nudged ahead to take this overall category."

Winner's Spotlight

West Brom Building Society's comments on the award...

"We’re over the moon to have been crowned the winner of this year’s ‘Best Customer Service’ category at the Moneyfacts Consumer Awards 2024. The Best Customer Service award is a special accolade presented to the organisation with the best overall customer service score from the consumer survey. With more than 250,000 customers sharing their views, this incredible achievement is testament to all our colleagues hard work, dedication and commitment in helping to deliver the best products and services possible, coupled with outstanding customer service. Jonathan Westhoff, Chief Executive comments: “We’ve always been committed to providing people with the opportunity to buy their own homes, and giving the best possible service to our customers to help them when they need it most. The award means a lot to us because they are voted for by customers and reflect their real experiences of household and personal finance providers."

Moneyfacts Feedback

"Almost the tightest race in all of this year's categories, and putting every finalist from the 2024 awards against each other, West Brom just nudged ahead to take this overall category."

Winner's Spotlight

West Brom Building Society's comments on the award...

"We’re over the moon to have been crowned the winner of this year’s ‘Best Customer Service’ category at the Moneyfacts Consumer Awards 2024. The Best Customer Service award is a special accolade presented to the organisation with the best overall customer service score from the consumer survey. With more than 250,000 customers sharing their views, this incredible achievement is testament to all our colleagues hard work, dedication and commitment in helping to deliver the best products and services possible, coupled with outstanding customer service. Jonathan Westhoff, Chief Executive comments: “We’ve always been committed to providing people with the opportunity to buy their own homes, and giving the best possible service to our customers to help them when they need it most. The award means a lot to us because they are voted for by customers and reflect their real experiences of household and personal finance providers."

Moneyfacts Feedback

"Almost the tightest race in all of this year's categories, and putting every finalist from the 2024 awards against each other, West Brom just nudged ahead to take this overall category."

Best Claims Service

Winner

 

The Insurance Emporium

 

 

Highly Commended

 

ManyPets

 

 

Commended

 

Staysure

 

 

Winner

 

The Insurance Emporium

 

 

Highly Commended

 

ManyPets

 

 

Commended

 

Staysure

 

 

Winner

 

The Insurance Emporium

 

 

Highly Commended

 

ManyPets

 

 

Commended

 

Staysure

 

 

High Street Savings Provider of the Year

Winner

 

Yorkshire Building Society

 

 

Highly Commended

 

Skipton Building Society

 

 

Commended

 

Nationwide Building Society

 

 

Winner

 

Yorkshire Building Society

 

 

Highly Commended

 

Skipton Building Society

 

 

Commended

 

Nationwide Building Society

 

 

Winner

 

Yorkshire Building Society

 

 

Highly Commended

 

Skipton Building Society

 

 

Commended

 

Nationwide Building Society

 

 

ISA Provider of the Year

Gatehouse Bank logo

Winner

Highly Commended

 

Shawbrook Bank

 

 

Commended

 

Paragon Bank

 

 

Gatehouse Bank logo

Winner

Highly Commended

 

Shawbrook Bank

 

 

Commended

 

Paragon Bank

 

 

Gatehouse Bank logo

Winner

Highly Commended

 

Shawbrook Bank

 

 

Commended

 

Paragon Bank

 

 

Winner's Spotlight

Moneyfacts Feedback

"Gatehouse Bank have been shortlisted each year since 2019 and have won the 2024 award for ISA Provider of the Year."

Winner's Spotlight

Moneyfacts Feedback

"Gatehouse Bank have been shortlisted each year since 2019 and have won the 2024 award for ISA Provider of the Year."

Winner's Spotlight

Moneyfacts Feedback

"Gatehouse Bank have been shortlisted each year since 2019 and have won the 2024 award for ISA Provider of the Year."

App-only Savings Provider of the Year

Winner

 

Chase

 

 

Highly Commended

 

Tandem Bank

 

 

Commended

 

Zopa

 

 

Winner

 

Chase

 

 

Highly Commended

 

Tandem Bank

 

 

Commended

 

Zopa

 

 

Winner

 

Chase

 

 

Highly Commended

 

Tandem Bank

 

 

Commended

 

Zopa

 

 

Digital Wealth Management Provider

Winner

 

Moneyfarm

 

 

Highly Commended

 

Moneybox

 

 

Commended

 

Vanguard

 

 

Winner

 

Moneyfarm

 

 

Highly Commended

 

Moneybox

 

 

Commended

 

Vanguard

 

 

Winner

 

Moneyfarm

 

 

Highly Commended

 

Moneybox

 

 

Commended

 

Vanguard

 

 

Fixed Rate Savings Provider of the Year

Winner

 

Tandem Bank

 

 

Highly Commended

 

Close Brothers Savings

 

 

Commended

 

United Trust Bank

 

 

Winner

 

Tandem Bank

 

 

Highly Commended

 

Close Brothers Savings

 

 

Commended

 

United Trust Bank

 

 

Winner

 

Tandem Bank

 

 

Highly Commended

 

Close Brothers Savings

 

 

Commended

 

United Trust Bank

 

 

Green Savings Product of the Year

Winner

 

Tandem Bank (Instant Access Saver and Fixed Savers)

 

 

Highly Commended

Commended

 

Gatehouse Bank (Fixed Term Woodland Savers and Cash ISAs)

 

 

Winner

 

Tandem Bank (Instant Access Saver and Fixed Savers)

 

 

Highly Commended

Commended

 

Gatehouse Bank (Fixed Term Woodland Savers and Cash ISAs)

 

 

Winner

 

Tandem Bank (Instant Access Saver and Fixed Savers)

 

 

Highly Commended

Commended

 

Gatehouse Bank (Fixed Term Woodland Savers and Cash ISAs)

 

 

Highly Commended Spotlight

Castle Trust Bank's comments on the award...

"We were delighted to win Highly Commended in the Green Savings Product of the Year category at this year’s Moneyfacts Consumer Awards. We started planting a tree for every e-Account that is opened in March 2023, and smashed through our 2023 target of 10,000 trees by the end of the year. This year, we’re aiming to plant a total of 25,000 trees by the end of 2024. Through our partnership with Ecologi, a highly-regarded UK-based climate platform, trees are planted in Madagascar, Mozambique, Nicaragua and Kenya by local villagers, where the opportunity is greatest - perhaps where deforestation has occurred, or there is a high risk of land erosion. Hiring local villagers to plant the trees helps alleviate poverty, and provides an economic incentive to ensure the wellbeing of the restoration project. Thank you to everyone who has opened one of our e-Accounts, and to everyone who voted for us!"

Highly Commended Spotlight

Castle Trust Bank's comments on the award...

"We were delighted to win Highly Commended in the Green Savings Product of the Year category at this year’s Moneyfacts Consumer Awards. We started planting a tree for every e-Account that is opened in March 2023, and smashed through our 2023 target of 10,000 trees by the end of the year. This year, we’re aiming to plant a total of 25,000 trees by the end of 2024. Through our partnership with Ecologi, a highly-regarded UK-based climate platform, trees are planted in Madagascar, Mozambique, Nicaragua and Kenya by local villagers, where the opportunity is greatest - perhaps where deforestation has occurred, or there is a high risk of land erosion. Hiring local villagers to plant the trees helps alleviate poverty, and provides an economic incentive to ensure the wellbeing of the restoration project. Thank you to everyone who has opened one of our e-Accounts, and to everyone who voted for us!"

Highly Commended Spotlight

Castle Trust Bank's comments on the award...

"We were delighted to win Highly Commended in the Green Savings Product of the Year category at this year’s Moneyfacts Consumer Awards. We started planting a tree for every e-Account that is opened in March 2023, and smashed through our 2023 target of 10,000 trees by the end of the year. This year, we’re aiming to plant a total of 25,000 trees by the end of 2024. Through our partnership with Ecologi, a highly-regarded UK-based climate platform, trees are planted in Madagascar, Mozambique, Nicaragua and Kenya by local villagers, where the opportunity is greatest - perhaps where deforestation has occurred, or there is a high risk of land erosion. Hiring local villagers to plant the trees helps alleviate poverty, and provides an economic incentive to ensure the wellbeing of the restoration project. Thank you to everyone who has opened one of our e-Accounts, and to everyone who voted for us!"

Mortgages

High Street Mortgage Provider of the Year

Winner

 

Yorkshire Building Society

 

Highly Commended

 

Skipton Building Society

 

Commended

 

Nationwide Building Society

 

Winner

 

Yorkshire Building Society

 

Highly Commended

 

Skipton Building Society

 

Commended

 

Nationwide Building Society

 

Winner

 

Yorkshire Building Society

 

Highly Commended

 

Skipton Building Society

 

Commended

 

Nationwide Building Society

 

First-Time Mortgage Buyers’ Choice

Highly Commended

 

Skipton Building Society

 

 

Commended

 

Nationwide Building Society

 

 

Highly Commended

 

Skipton Building Society

 

 

Commended

 

Nationwide Building Society

 

 

Highly Commended

 

Skipton Building Society

 

 

Commended

 

Nationwide Building Society

 

 

Winner's Spotlight

West Brom Building Society's comments on the award...

"We’re over the moon to have been crowned the winner of this year’s ‘First Time Mortgage Buyers Choice’ at the Moneyfact’s Consumers awards 2024. The First Time Mortgage Buyers Choice award celebrates our commitment to providing a range of mortgages that help people to buy their first home. The award is a true reflection of our collective efforts, and they mean so much more as they’re based directly on customer feedback. So, we’d like to say a huge thank you to everyone that took the time to vote for us. Jonathan Westhoff, Chief Executive comments: “We’ve always been committed to providing people with the opportunity to buy their own homes, and giving the best possible service to our customers to help them when they need it most. The award means a lot to us because they are voted for by customers and reflect their real experiences of household and personal finance providers."

Moneyfacts Feedback

"A huge lead in West Brom's average customer score in this category led to their first ever win."

Winner's Spotlight

West Brom Building Society's comments on the award...

"We’re over the moon to have been crowned the winner of this year’s ‘First Time Mortgage Buyers Choice’ at the Moneyfact’s Consumers awards 2024. The First Time Mortgage Buyers Choice award celebrates our commitment to providing a range of mortgages that help people to buy their first home. The award is a true reflection of our collective efforts, and they mean so much more as they’re based directly on customer feedback. So, we’d like to say a huge thank you to everyone that took the time to vote for us. Jonathan Westhoff, Chief Executive comments: “We’ve always been committed to providing people with the opportunity to buy their own homes, and giving the best possible service to our customers to help them when they need it most. The award means a lot to us because they are voted for by customers and reflect their real experiences of household and personal finance providers."

Moneyfacts Feedback

"A huge lead in West Brom's average customer score in this category led to their first ever win."

Winner's Spotlight

West Brom Building Society's comments on the award...

"We’re over the moon to have been crowned the winner of this year’s ‘First Time Mortgage Buyers Choice’ at the Moneyfact’s Consumers awards 2024. The First Time Mortgage Buyers Choice award celebrates our commitment to providing a range of mortgages that help people to buy their first home. The award is a true reflection of our collective efforts, and they mean so much more as they’re based directly on customer feedback. So, we’d like to say a huge thank you to everyone that took the time to vote for us. Jonathan Westhoff, Chief Executive comments: “We’ve always been committed to providing people with the opportunity to buy their own homes, and giving the best possible service to our customers to help them when they need it most. The award means a lot to us because they are voted for by customers and reflect their real experiences of household and personal finance providers."

Moneyfacts Feedback

"A huge lead in West Brom's average customer score in this category led to their first ever win."

Remortgage Buyers’ Choice

Winner

 

first direct

 

Highly Commended

 

Yorkshire Building Society

 

Commended

 

Coventry Building Society

 

Winner

 

first direct

 

Highly Commended

 

Yorkshire Building Society

 

Commended

 

Coventry Building Society

 

Winner

 

first direct

 

Highly Commended

 

Yorkshire Building Society

 

Commended

 

Coventry Building Society

 

Banking

Branch Network of the Year

Winner

 

Nationwide Building Society

 

The Co-operative Bank logo

Highly Commended

Commended

 

Post Office

 

Winner

 

Nationwide Building Society

 

The Co-operative Bank logo

Highly Commended

Commended

 

Post Office

 

Winner

 

Nationwide Building Society

 

The Co-operative Bank logo

Highly Commended

Commended

 

Post Office

 

Current Account Provider of the Year

Winner

 

Starling Bank

 

Highly Commended

 

first direct

 

Commended

 

Nationwide Building Society

 

Winner

 

Starling Bank

 

Highly Commended

 

first direct

 

Commended

 

Nationwide Building Society

 

Winner

 

Starling Bank

 

Highly Commended

 

first direct

 

Commended

 

Nationwide Building Society

 

Banking App of the Year

Winner

 

Chase

 

Highly Commended

 

Starling Bank

 

Commended

 

Monzo

 

Winner

 

Chase

 

Highly Commended

 

Starling Bank

 

Commended

 

Monzo

 

Winner

 

Chase

 

Highly Commended

 

Starling Bank

 

Commended

 

Monzo

 

Online Banking Provider of the Year

Winner

 

first direct

 

Highly Commended

 

Nationwide Building Society

 

Commended

 

Halifax

 

Winner

 

first direct

 

Highly Commended

 

Nationwide Building Society

 

Commended

 

Halifax

 

Winner

 

first direct

 

Highly Commended

 

Nationwide Building Society

 

Commended

 

Halifax

 

Current Account Switching Provider

Winner

 

first direct

 

Highly Commended

 

Nationwide Building Society

 

Commended

 

NatWest/Royal Bank of Scotland/Ulster Bank

 

Winner

 

first direct

 

Highly Commended

 

Nationwide Building Society

 

Commended

 

NatWest/Royal Bank of Scotland/Ulster Bank

 

Winner

 

first direct

 

Highly Commended

 

Nationwide Building Society

 

Commended

 

NatWest/Royal Bank of Scotland/Ulster Bank

 

Student Account Provider of the Year

Winner

 

Nationwide Building Society

 

Highly Commended

 

Lloyds Bank

 

Commended

 

Barclays Bank

 

Winner

 

Nationwide Building Society

 

Highly Commended

 

Lloyds Bank

 

Commended

 

Barclays Bank

 

Winner

 

Nationwide Building Society

 

Highly Commended

 

Lloyds Bank

 

Commended

 

Barclays Bank

 

Credit Cards

Credit Card Provider of the Year

Winner

 

American Express

 

 

Highly Commended

 

Halifax

 

 

Commended

 

Lloyds Bank

 

 

Winner

 

American Express

 

 

Highly Commended

 

Halifax

 

 

Commended

 

Lloyds Bank

 

 

Winner

 

American Express

 

 

Highly Commended

 

Halifax

 

 

Commended

 

Lloyds Bank

 

 

Credit Card App of the Year

Winner

 

Lloyds Bank

 

 

Highly Commended

 

Halifax

 

 

Commended

 

NatWest

 

 

Winner

 

Lloyds Bank

 

 

Highly Commended

 

Halifax

 

 

Commended

 

NatWest

 

 

Winner

 

Lloyds Bank

 

 

Highly Commended

 

Halifax

 

 

Commended

 

NatWest

 

 

Credit Builder Card Provider of the Year

Winner

 

Vanquis Bank

 

Highly Commended

 

ASDA Money

 

Commended

 

Tesco Bank

 

Winner

 

Vanquis Bank

 

Highly Commended

 

ASDA Money

 

Commended

 

Tesco Bank

 

Winner

 

Vanquis Bank

 

Highly Commended

 

ASDA Money

 

Commended

 

Tesco Bank

 

Loans

Personal Loan Provider of the Year

Winner

 

Novuna Personal Finance

 

 

Highly Commended

 

Sainsbury's Bank

 

 

Commended

 

Tesco Bank

 

 

Winner

 

Novuna Personal Finance

 

 

Highly Commended

 

Sainsbury's Bank

 

 

Commended

 

Tesco Bank

 

 

Winner

 

Novuna Personal Finance

 

 

Highly Commended

 

Sainsbury's Bank

 

 

Commended

 

Tesco Bank

 

 

Non-mainstream Loan Provider of the Year

Everyday Loans logo

Winner

Highly Commended

 

Vanquis Bank

 

 

Commended

 

Finio Loans

 

 

Everyday Loans logo

Winner

Highly Commended

 

Vanquis Bank

 

 

Commended

 

Finio Loans

 

 

Everyday Loans logo

Winner

Highly Commended

 

Vanquis Bank

 

 

Commended

 

Finio Loans

 

 

Winner's Spotlight

Moneyfacts Feedback

"First appearing in 2019 where they gained a Highly Commended, Everyday Loans have topped the category since."

Winner's Spotlight

Moneyfacts Feedback

"First appearing in 2019 where they gained a Highly Commended, Everyday Loans have topped the category since."

Winner's Spotlight

Moneyfacts Feedback

"First appearing in 2019 where they gained a Highly Commended, Everyday Loans have topped the category since."

Insurance

Home Insurance Provider of the Year

Winner

 

Policy Expert

 

 

Highly Commended

 

Nationwide Building Society

 

 

Commended

 

M&S Bank

 

 

Winner

 

Policy Expert

 

 

Highly Commended

 

Nationwide Building Society

 

 

Commended

 

M&S Bank

 

 

Winner

 

Policy Expert

 

 

Highly Commended

 

Nationwide Building Society

 

 

Commended

 

M&S Bank

 

 

Pet Insurance Provider of the Year

Highly Commended

 

The Insurance Emporium

 

 

Commended

 

John Lewis Insurance

 

 

Highly Commended

 

The Insurance Emporium

 

 

Commended

 

John Lewis Insurance

 

 

Highly Commended

 

The Insurance Emporium

 

 

Commended

 

John Lewis Insurance

 

 

Winner's Spotlight

Moneyfacts Feedback

"This is the third win for Many Pets in this category, taking the top spot in 2021 and 2022. One of the tighter races in the awards with very little between the top two."

Winner's Spotlight

Moneyfacts Feedback

"This is the third win for Many Pets in this category, taking the top spot in 2021 and 2022. One of the tighter races in the awards with very little between the top two."

Winner's Spotlight

Moneyfacts Feedback

"This is the third win for Many Pets in this category, taking the top spot in 2021 and 2022. One of the tighter races in the awards with very little between the top two."

Car Insurance Provider of the Year

Winner

 

RAC

 

 

Highly Commended

 

Tesco Bank

 

 

Commended

 

M&S Bank

 

 

Winner

 

RAC

 

 

Highly Commended

 

Tesco Bank

 

 

Commended

 

M&S Bank

 

 

Winner

 

RAC

 

 

Highly Commended

 

Tesco Bank

 

 

Commended

 

M&S Bank

 

 

Health Insurance Provider of the Year

Westfield Health logo

Winner

Highly Commended

 

WPA

 

 

Commended

 

AXA Health

 

 

Westfield Health logo

Winner

Highly Commended

 

WPA

 

 

Commended

 

AXA Health

 

 

Westfield Health logo

Winner

Highly Commended

 

WPA

 

 

Commended

 

AXA Health

 

 

Winner's Spotlight

Moneyfacts Feedback

"Making their first appearance in the shortlists for this awards, Westfield Health have gone straight to the top."

Winner's Spotlight

Moneyfacts Feedback

"Making their first appearance in the shortlists for this awards, Westfield Health have gone straight to the top."

Winner's Spotlight

Moneyfacts Feedback

"Making their first appearance in the shortlists for this awards, Westfield Health have gone straight to the top."

Life Insurance Provider of the Year (Direct)

Winner

 

Legal & General

 

 

Highly Commended

 

Royal London

 

 

Commended

 

AIG Life

 

 

Winner

 

Legal & General

 

 

Highly Commended

 

Royal London

 

 

Commended

 

AIG Life

 

 

Winner

 

Legal & General

 

 

Highly Commended

 

Royal London

 

 

Commended

 

AIG Life

 

 

Travel Insurance Provider of the Year

Winner

 

Avanti Travel Insurance

 

 

Highly Commended

 

Staysure

 

 

Commended

 

CoverForYou

 

 

Winner

 

Avanti Travel Insurance

 

 

Highly Commended

 

Staysure

 

 

Commended

 

CoverForYou

 

 

Winner

 

Avanti Travel Insurance

 

 

Highly Commended

 

Staysure

 

 

Commended

 

CoverForYou

 

 

Other categories

Cashback Site of the Year

Top Cashback Logo

Winner

Highly Commended

 

Oh My Dosh

 

 

Commended

 

Cashback.co.uk

 

 

Top Cashback Logo

Winner

Highly Commended

 

Oh My Dosh

 

 

Commended

 

Cashback.co.uk

 

 

Top Cashback Logo

Winner

Highly Commended

 

Oh My Dosh

 

 

Commended

 

Cashback.co.uk

 

 

Winner's Spotlight

Moneyfacts Feedback

"TopCashback have been in the top three since the category first began in 2022 and have successfully won eight times."

Winner's Spotlight

Moneyfacts Feedback

"TopCashback have been in the top three since the category first began in 2022 and have successfully won eight times."

Winner's Spotlight

Moneyfacts Feedback

"TopCashback have been in the top three since the category first began in 2022 and have successfully won eight times."

Offshore Account Provider of the Year

Highly Commended

 

Standard Bank

 

Commended

 

Barclays Bank

 

Highly Commended

 

Standard Bank

 

Commended

 

Barclays Bank

 

Highly Commended

 

Standard Bank

 

Commended

 

Barclays Bank

 

Winner's Spotlight

Skipton International comments on the award...

"The entire team at Skipton International is thrilled with our ‘hat trick’ of consecutive wins in the ‘Best offshore Account Provider of the Year’ category. The Moneyfacts Consumer Awards are the pinnacle of banking awards, and it is humbling to know we have won thanks to the support and nominations from our customers. Winning this award is a recognition of the consistently high levels of service, and long-term stable rates we offer our savings customers. Offshore accounts are an integral part of our business; we look after the savings of Channel Islanders, Isle of Man residents and British expats from more than 100 countries around the world. Winning this award for the third year in a row is truly special and testament to the personal service of our colleagues. Thank you to everyone who voted for us and thank you to the Moneyfacts team for a superb awards event."

Moneyfacts Feedback

"Skipton International take the hat trick to make sure they are the only winners of this category since it began in 2022 with the biggest lead in customer service score in all of the categories at the awards."

Winner's Spotlight

Skipton International comments on the award...

"The entire team at Skipton International is thrilled with our ‘hat trick’ of consecutive wins in the ‘Best offshore Account Provider of the Year’ category. The Moneyfacts Consumer Awards are the pinnacle of banking awards, and it is humbling to know we have won thanks to the support and nominations from our customers. Winning this award is a recognition of the consistently high levels of service, and long-term stable rates we offer our savings customers. Offshore accounts are an integral part of our business; we look after the savings of Channel Islanders, Isle of Man residents and British expats from more than 100 countries around the world. Winning this award for the third year in a row is truly special and testament to the personal service of our colleagues. Thank you to everyone who voted for us and thank you to the Moneyfacts team for a superb awards event."

Moneyfacts Feedback

"Skipton International take the hat trick to make sure they are the only winners of this category since it began in 2022 with the biggest lead in customer service score in all of the categories at the awards."

Winner's Spotlight

Skipton International comments on the award...

"The entire team at Skipton International is thrilled with our ‘hat trick’ of consecutive wins in the ‘Best offshore Account Provider of the Year’ category. The Moneyfacts Consumer Awards are the pinnacle of banking awards, and it is humbling to know we have won thanks to the support and nominations from our customers. Winning this award is a recognition of the consistently high levels of service, and long-term stable rates we offer our savings customers. Offshore accounts are an integral part of our business; we look after the savings of Channel Islanders, Isle of Man residents and British expats from more than 100 countries around the world. Winning this award for the third year in a row is truly special and testament to the personal service of our colleagues. Thank you to everyone who voted for us and thank you to the Moneyfacts team for a superb awards event."

Moneyfacts Feedback

"Skipton International take the hat trick to make sure they are the only winners of this category since it began in 2022 with the biggest lead in customer service score in all of the categories at the awards."

Consumer's Choice

Winner

 

Chase (Banking App)

 

 

Highly Commended

 

Topcashback (Retailer choice)

 

 

Commended

 

Marcus by Goldman Sachs (Savings)

 

 

Winner

 

Chase (Banking App)

 

 

Highly Commended

 

Topcashback (Retailer choice)

 

 

Commended

 

Marcus by Goldman Sachs (Savings)

 

 

Winner

 

Chase (Banking App)

 

 

Highly Commended

 

Topcashback (Retailer choice)

 

 

Commended

 

Marcus by Goldman Sachs (Savings)

 

 

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