The Moneyfactscompare.co.uk Awards

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What are the Moneyfactscompare.co.uk Awards?

Decided by consumers, the Moneyfactscompare.co.uk Awards celebrate those providers offering the very best products and services across family, household and personal finances.

Following the successful rebrand of our website last year, the Moneyfacts Consumer Awards are to be known as the Moneyfactscompare.co.uk Awards from 2025 onwards - promising an exciting future for the brand, which will be bigger and better than ever next year.

James Brooks, Website Manager at Moneyfactscompare.co.uk, said he was “excited to reveal the new look”, adding: “It’s been over a year now since we successfully renamed our consumer comparison website, so it feels like the best time to make this change”.

While the name may be different, Brooks reassured the “trust of the award and excellence of the evening” will remain the same.

The Moneyfactscompare.co.uk Awards will continue allowing millions of consumers to voice their feelings on the range of financial products and services available to them. Their honest customer feedback is combined with impartial analysis from Moneyfacts’ team of experts to decide the best in class. Recipients of the awards can be identified by proudly displaying our instantly recognisable winner’s logo.

Survey for the Moneyfactscompare.co.uk Awards 2025 now open – have your say!

Consumers have until 22 November 2024 to participate and be in with the chance of winning a £1,000 prize.

Each year, our survey sees hundreds of thousands of consumers voice their opinions on a vast number of organisations spanning the financial industry. The 2024 survey alone had a quarter of a million individuals take part and help us to decide award winners.

Our team of experts at Moneyfacts has drawn up a shortlist after assessing providers and products on their technical merit (as seen below).

We’re now inviting consumers to score the products they’ve used and the services they’ve received, giving honest feedback on providers they’ve trusted with their household, family and personal finances this year. By taking part, you’ll also be in with the chance of winning a £1,000 prize.

Have your say in our survey

2025 Shortlists have been announced!

Pet Insurance Provider of the Year

Admiral
Agria Pet Insurance
Argos
ASDA money
Everypaw
John Lewis Insurance
LV=
M&S Bank
ManyPets
Napo
Petsure
Post Office Money®
Sainsbury's Bank
Scratch & Patch
The Insurance Emporium

Car Insurance Provider of the Year

AA
Admiral
Bank of Scotland
Budget Insurance
Churchill
Dial Direct
Halifax
iGO4 Insurance
Lloyds Bank
M&S Bank
Moja
Post Office Money®
Privilege
RAC
Sainsbury's Bank

Health Insurance Provider of the Year

Aviva UK Health
AXA Health
Benenden
Bupa
Freedom Health Insurance
General & Medical
National Friendly
Saga
The Exeter
VitalityHealth
Westfield Health
WPA

Life Insurance Provider of the Year (Direct)

AIG Life
Aviva
Beagle Street
Direct Line
HSBC
Legal & General
LV=
Royal London
Scottish Widows
Smart Insurance
VitalityLife
Zurich

Travel Insurance Provider of the Year

ASDA Money
Avanti Travel Insurance
Cedartree Travel Insurance
Covered2go Travel Insurance
CoverForYou
Coverwise
Insurewithease.com
multitrip.com
Oasis Insurance
RAC
Sainsbury's Bank
Staysure
Tesco Bank
Travel Insurance Saver
Virgin Money

Cashback Site of the Year

Airtime Rewards
Cashback.co.uk
KidStart
Oh My Dosh
Quidco
Rakuten
Swagbucks
Topcashback
Widilo

Home Insurance Provider of the Year

Admiral
Aviva
AXA Direct
Bank of Scotland
Churchill
Direct Line
Frontier Home Insurance
Lloyds Bank
M&S Bank
Nationwide Building Society
Policy Expert
Privilege
Quotemehappy.com
Santander
TSB

First-Time Mortgage Buyers’ Choice

Coventry Building Society
Cumberland Building Society
HSBC
Leeds Building Society
Lloyds Bank
Nationwide Building Society
Skipton Building Society
The Co-operative Bank
West Brom Building Society
Yorkshire Building Society

High Street Mortgage Provider of the Year

Barclays Mortgage
Cumberland Building Society
HSBC
Leeds Building Society
Lloyds Bank
Nationwide Building Society
Santander
The Co-operative Bank
TSB
Yorkshire Building Society

Remortgage Buyers’ Choice

Barclays Mortgage
Cumberland Building Society
first direct
Furness Building Society
Gen H
HSBC
Principality Building Society
The Co-operative Bank
Vernon Building Society
Yorkshire Building Society

Personal Loan Provider of the Year

Admiral
AIB (NI)
Halifax
HSBC
M&S Bank
MBNA Limited
Novuna Personal Finance
Santander
Tesco Bank
TSB

Credit Card Provider of the Year

American Express
Bank of Scotland
Barclaycard
Halifax
HSBC
Lloyds Bank
M&S Bank
MBNA Limited
NatWest
Tesco Bank

Credit Builder Card Provider of the Year

118 118 Money
Aqua
ASDA Money
Barclaycard
Capital One
HSBC
Ocean
Post Office Money®
Tesco Bank
thinkmoney
Vanquis Bank
Virgin Money

Current Account Provider of the Year

Barclays Bank
first direct
Halifax
Kroo Bank
Lloyds Bank
Nationwide Building Society
Santander
Starling Bank
TSB
Virgin Money

Current Account Switching Provider of the Year

Bank of Scotland
first direct
Halifax
Lloyds Bank
Nationwide Building Society
Santander
The Co-operative Bank
TSB
Virgin Money

Student Account Provider of the Year

Bank of Ireland UK
Bank of Scotland
Barclays Bank
HSBC
Lloyds Bank
Nationwide Building Society
NatWest/Royal Bank of Scotland
Santander
The Co-operative Bank
TSB

High Street Savings Provider of the Year

Leeds Building Society
Lloyds Banking Group
Nationwide Building Society
NatWest Group
Post Office Money®
Santander
Skipton Building Society
TSB
Virgin Money
Yorkshire Building Society

Fixed Rate Savings Provider of the Year

Al Rayan Bank
Atom Bank
Close Brothers Savings
Cynergy Bank
Hampshire Trust Bank
Hodge Bank
RCI Bank UK
SmartSave
Union Bank of India (UK) Ltd
United Trust Bank

App-only Savings Provider of the Year

Atom Bank
Beehive Money
Chase
Chip
iFAST Global Bank
Kroo Bank
Moneybox
Monument Bank
Monzo
Plum
Revolut
Starling Bank
Tandem Bank
Zopa

Offshore Account Provider of the Year

Barclays Bank
HSBC
Lloyds Bank International
NatWest International
Royal Bank of Canada (CI) Ltd
Santander International
Skipton International
Standard Bank

ISA Provider of the Year

Charter Savings Bank
Close Brothers Savings
Cynergy Bank
Moneybox
Shawbrook Bank
Teachers Building Society
UBL UK
Virgin Money
West Brom Building Society
Zopa

Branch Network of the Year

Barclays Bank
Halifax
HSBC
Lloyds Bank
Nationwide Building Society
NatWest
Post Office
Santander
The Co-operative Bank
Virgin Money

Online Banking Provider of the Year

Barclays Bank
first direct
Halifax
HSBC
Lloyds Bank
M&S Bank
Nationwide Building Society
NatWest
Santander
smile

Banking App of the Year

Barclays Bank
Chase
first direct
Halifax
HSBC
Lloyds Bank
Metro Bank
Monzo
Nationwide Building Society
NatWest
Revolut
Santander
Starling Bank
Virgin Money

Digital Wealth Management Provider of the Year

Bestinvest
Dodl
Moneybox
Moneyfarm
Netwealth
Nutmeg
Tillit
Vanguard
Wealthify

Consumers' Choice

Chase (Banking App)
Chip (Savings App)
Cuvva (Car Club)
Holiday Extras (Search your documents tool)
Leeds Building Society (First Time Buyer support)
Master my Money (Consumer support and resources)
Nationwide (Fairer Share payment)
Octopus Energy (Tracker tariff)
Snoop (Financial management tool)
Tandem Bank (Green Hub)

Pet Insurance Provider of the Year

Admiral
Agria Pet Insurance
Argos
ASDA money
Everypaw
John Lewis Insurance
LV=
M&S Bank
ManyPets
Napo
Petsure
Post Office Money®
Sainsbury's Bank
Scratch & Patch
The Insurance Emporium

Car Insurance Provider of the Year

AA
Admiral
Bank of Scotland
Budget Insurance
Churchill
Dial Direct
Halifax
iGO4 Insurance
Lloyds Bank
M&S Bank
Moja
Post Office Money®
Privilege
RAC
Sainsbury's Bank

Health Insurance Provider of the Year

Aviva UK Health
AXA Health
Benenden
Bupa
Freedom Health Insurance
General & Medical
National Friendly
Saga
The Exeter
VitalityHealth
Westfield Health
WPA

Life Insurance Provider of the Year (Direct)

AIG Life
Aviva
Beagle Street
Direct Line
HSBC
Legal & General
LV=
Royal London
Scottish Widows
Smart Insurance
VitalityLife
Zurich

Travel Insurance Provider of the Year

Cashback Site of the Year

Airtime Rewards
Cashback.co.uk
KidStart
Oh My Dosh
Quidco
Rakuten
Swagbucks
Topcashback
Widilo

Home Insurance Provider of the Year

Admiral
Aviva
AXA Direct
Bank of Scotland
Churchill
Direct Line
Frontier Home Insurance
Lloyds Bank
M&S Bank
Nationwide Building Society
Policy Expert
Privilege
Quotemehappy.com
Santander
TSB

First-Time Mortgage Buyers’ Choice

High Street Mortgage Provider of the Year

Barclays Mortgage
Cumberland Building Society
HSBC
Leeds Building Society
Lloyds Bank
Nationwide Building Society
Santander
The Co-operative Bank
TSB
Yorkshire Building Society

Remortgage Buyers’ Choice

Barclays Mortgage
Cumberland Building Society
first direct
Furness Building Society
Gen H
HSBC
Principality Building Society
The Co-operative Bank
Vernon Building Society
Yorkshire Building Society

Personal Loan Provider of the Year

Admiral
AIB (NI)
Halifax
HSBC
M&S Bank
MBNA Limited
Novuna Personal Finance
Santander
Tesco Bank
TSB

Credit Card Provider of the Year

American Express
Bank of Scotland
Barclaycard
Halifax
HSBC
Lloyds Bank
M&S Bank
MBNA Limited
NatWest
Tesco Bank

Credit Builder Card Provider of the Year

118 118 Money
Aqua
ASDA Money
Barclaycard
Capital One
HSBC
Ocean
Post Office Money®
Tesco Bank
thinkmoney
Vanquis Bank
Virgin Money

Current Account Provider of the Year

Barclays Bank
first direct
Halifax
Kroo Bank
Lloyds Bank
Nationwide Building Society
Santander
Starling Bank
TSB
Virgin Money

Current Account Switching Provider of the Year

Bank of Scotland
first direct
Halifax
Lloyds Bank
Nationwide Building Society
Santander
The Co-operative Bank
TSB
Virgin Money

Student Account Provider of the Year

Bank of Ireland UK
Bank of Scotland
Barclays Bank
HSBC
Lloyds Bank
Nationwide Building Society
NatWest/Royal Bank of Scotland
Santander
The Co-operative Bank
TSB

High Street Savings Provider of the Year

Leeds Building Society
Lloyds Banking Group
Nationwide Building Society
NatWest Group
Post Office Money®
Santander
Skipton Building Society
TSB
Virgin Money
Yorkshire Building Society

Fixed Rate Savings Provider of the Year

Al Rayan Bank
Atom Bank
Close Brothers Savings
Cynergy Bank
Hampshire Trust Bank
Hodge Bank
RCI Bank UK
SmartSave
Union Bank of India (UK) Ltd
United Trust Bank

App-only Savings Provider of the Year

Atom Bank
Beehive Money
Chase
Chip
iFAST Global Bank
Kroo Bank
Moneybox
Monument Bank
Monzo
Plum
Revolut
Starling Bank
Tandem Bank
Zopa

Offshore Account Provider of the Year

Barclays Bank
HSBC
Lloyds Bank International
NatWest International
Royal Bank of Canada (CI) Ltd
Santander International
Skipton International
Standard Bank

ISA Provider of the Year

Charter Savings Bank
Close Brothers Savings
Cynergy Bank
Moneybox
Shawbrook Bank
Teachers Building Society
UBL UK
Virgin Money
West Brom Building Society
Zopa

Branch Network of the Year

Barclays Bank
Halifax
HSBC
Lloyds Bank
Nationwide Building Society
NatWest
Post Office
Santander
The Co-operative Bank
Virgin Money

Online Banking Provider of the Year

Barclays Bank
first direct
Halifax
HSBC
Lloyds Bank
M&S Bank
Nationwide Building Society
NatWest
Santander
smile

Banking App of the Year

Barclays Bank
Chase
first direct
Halifax
HSBC
Lloyds Bank
Metro Bank
Monzo
Nationwide Building Society
NatWest
Revolut
Santander
Starling Bank
Virgin Money

Digital Wealth Management Provider of the Year

Bestinvest
Dodl
Moneybox
Moneyfarm
Netwealth
Nutmeg
Tillit
Vanguard
Wealthify

Consumers' Choice

Pet Insurance Provider of the Year

Admiral
Agria Pet Insurance
Argos
ASDA money
Everypaw
John Lewis Insurance
LV=
M&S Bank
ManyPets
Napo
Petsure
Post Office Money®
Sainsbury's Bank
Scratch & Patch
The Insurance Emporium

Car Insurance Provider of the Year

AA
Admiral
Bank of Scotland
Budget Insurance
Churchill
Dial Direct
Halifax
iGO4 Insurance
Lloyds Bank
M&S Bank
Moja
Post Office Money®
Privilege
RAC
Sainsbury's Bank

Health Insurance Provider of the Year

Aviva UK Health
AXA Health
Benenden
Bupa
Freedom Health Insurance
General & Medical
National Friendly
Saga
The Exeter
VitalityHealth
Westfield Health
WPA

Life Insurance Provider of the Year (Direct)

AIG Life
Aviva
Beagle Street
Direct Line
HSBC
Legal & General
LV=
Royal London
Scottish Widows
Smart Insurance
VitalityLife
Zurich

Travel Insurance Provider of the Year

Cashback Site of the Year

Airtime Rewards
Cashback.co.uk
KidStart
Oh My Dosh
Quidco
Rakuten
Swagbucks
Topcashback
Widilo

Home Insurance Provider of the Year

Admiral
Aviva
AXA Direct
Bank of Scotland
Churchill
Direct Line
Frontier Home Insurance
Lloyds Bank
M&S Bank
Nationwide Building Society
Policy Expert
Privilege
Quotemehappy.com
Santander
TSB

First-Time Mortgage Buyers’ Choice

High Street Mortgage Provider of the Year

Barclays Mortgage
Cumberland Building Society
HSBC
Leeds Building Society
Lloyds Bank
Nationwide Building Society
Santander
The Co-operative Bank
TSB
Yorkshire Building Society

Remortgage Buyers’ Choice

Barclays Mortgage
Cumberland Building Society
first direct
Furness Building Society
Gen H
HSBC
Principality Building Society
The Co-operative Bank
Vernon Building Society
Yorkshire Building Society

Personal Loan Provider of the Year

Admiral
AIB (NI)
Halifax
HSBC
M&S Bank
MBNA Limited
Novuna Personal Finance
Santander
Tesco Bank
TSB

Credit Card Provider of the Year

American Express
Bank of Scotland
Barclaycard
Halifax
HSBC
Lloyds Bank
M&S Bank
MBNA Limited
NatWest
Tesco Bank

Credit Builder Card Provider of the Year

118 118 Money
Aqua
ASDA Money
Barclaycard
Capital One
HSBC
Ocean
Post Office Money®
Tesco Bank
thinkmoney
Vanquis Bank
Virgin Money

Current Account Provider of the Year

Barclays Bank
first direct
Halifax
Kroo Bank
Lloyds Bank
Nationwide Building Society
Santander
Starling Bank
TSB
Virgin Money

Current Account Switching Provider of the Year

Bank of Scotland
first direct
Halifax
Lloyds Bank
Nationwide Building Society
Santander
The Co-operative Bank
TSB
Virgin Money

Student Account Provider of the Year

Bank of Ireland UK
Bank of Scotland
Barclays Bank
HSBC
Lloyds Bank
Nationwide Building Society
NatWest/Royal Bank of Scotland
Santander
The Co-operative Bank
TSB

High Street Savings Provider of the Year

Leeds Building Society
Lloyds Banking Group
Nationwide Building Society
NatWest Group
Post Office Money®
Santander
Skipton Building Society
TSB
Virgin Money
Yorkshire Building Society

Fixed Rate Savings Provider of the Year

Al Rayan Bank
Atom Bank
Close Brothers Savings
Cynergy Bank
Hampshire Trust Bank
Hodge Bank
RCI Bank UK
SmartSave
Union Bank of India (UK) Ltd
United Trust Bank

App-only Savings Provider of the Year

Atom Bank
Beehive Money
Chase
Chip
iFAST Global Bank
Kroo Bank
Moneybox
Monument Bank
Monzo
Plum
Revolut
Starling Bank
Tandem Bank
Zopa

Offshore Account Provider of the Year

Barclays Bank
HSBC
Lloyds Bank International
NatWest International
Royal Bank of Canada (CI) Ltd
Santander International
Skipton International
Standard Bank

ISA Provider of the Year

Charter Savings Bank
Close Brothers Savings
Cynergy Bank
Moneybox
Shawbrook Bank
Teachers Building Society
UBL UK
Virgin Money
West Brom Building Society
Zopa

Branch Network of the Year

Barclays Bank
Halifax
HSBC
Lloyds Bank
Nationwide Building Society
NatWest
Post Office
Santander
The Co-operative Bank
Virgin Money

Online Banking Provider of the Year

Barclays Bank
first direct
Halifax
HSBC
Lloyds Bank
M&S Bank
Nationwide Building Society
NatWest
Santander
smile

Banking App of the Year

Barclays Bank
Chase
first direct
Halifax
HSBC
Lloyds Bank
Metro Bank
Monzo
Nationwide Building Society
NatWest
Revolut
Santander
Starling Bank
Virgin Money

Digital Wealth Management Provider of the Year

Bestinvest
Dodl
Moneybox
Moneyfarm
Netwealth
Nutmeg
Tillit
Vanguard
Wealthify

Consumers' Choice

Awards methodology

Stage 1: Shortlists for these awards are first assessed by our highly qualified research team who, using a strict set of criteria, drill down into the small print of each provider’s product range to measure their technical strengths and weaknesses. Only the companies that offer the best products go on to form the shortlists.

Stage 2: The shortlists are then tested in our consumer surveys, which cover personal, household and family finance. Consumers score the providers they have experience with in each relevant category. This second stage helps to decide the overall result, so the consumer contribution influences who comes out on top.

The University of East Anglia (UEA) was commissioned to independently verify the customer service survey and analysis process of the Moneyfacts Consumer Awards.

Past results

Moneyfacts Consumer Awards 2024

Moneyfacts Consumer Awards 2023

Moneyfacts Consumer Awards 2022

Moneyfacts Consumer Awards 2021

Moneyfacts Consumer Awards 2020

Moneyfactscompare.co.uk Awards

What are the Moneyfactscompare.co.uk Awards?

Survey for the Moneyfactscompare.co.uk Awards 2025 now open – have your say!

2025 Shortlists have been announced!

Awards methodology

Past results

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