Each year, hundreds of thousands of consumers voice their opinions on products and services from across the finance industry; their feedback is combined with impartial analysis from Moneyfacts' team of experts to decide the winners of Moneyfactscompare.co.uk Awards.
The Moneyfactscompare.co.uk Awards 2027 survey is now open; all responses must be submitted by midnight on 20 November 2027.
The survey takes just a matter of minutes to complete. Participants will be asked for their opinions on financial organisations shortlisted in each category by our team of in-house experts. For every section completed, you'll receive an entry into our prize draw with the chance to win £1,000 (up to a maximum of four entries per person).
More than 200,000 consumers had their say in the last year's survey - can you help us beat this figure?
Pet Insurance Provider of the Year
Admiral
Animal Friends
ASDA Money
Everypaw
Insure Your Paws
John Lewis Money
LV=
M&S Pet Insurance
ManyPets
Napo
Pet Protect
Petgevity
Purely Pets
Sainsbury's Money
The Insurance Emporium
Car Insurance Provider of the Year
Admiral
Aviva
Britannia Insurance
Budget Insurance
Churchill
Co-op Insurance
Dial Direct
Direct Line
General Accident
LV=
Marshmallow
Post Office
Privilege
RAC
Santander
Private Healthcare Provider of the Year
Aviva UK Health
AXA Health
Benenden
Bupa
Freedom Health Insurance
General & Medical
National Friendly
Saga
The Exeter
Vitality Health
Westfield Health
WPA Health Insurance
Life Insurance Provider of the Year (Direct)
Aviva
Beagle Street
HSBC Life
Legal & General
LV=
Royal London
Scottish Widows
Smart Insurance
Vitality
Zurich
Travel Insurance Provider of the Year
Admiral
Annualtravelinsurance.com
ASDA Money
Avanti Travel Insurance
Cedartree Travel Insurance
Covered2Go Travel Insurance
CoverForYou
Greatcover.com
Holiday Extra
InsureandGo
LV=
Oasis Insurance
PuffinInsurance.com
RAC
Staysure
Cashback Site of the Year
Airtime
Cashback.co.uk
Everup
JamDoughnut
KidStart
NX Rewards
Quidco
Rakuten
Swagbucks
Topcashback
Home Insurance Provider of the Year
AA
Admiral
Aviva
Bank of Scotland
esure
first direct
Frontier Home Insurance
HSBC
John Lewis Money
Lemonade
Nationwide Building Society
Privilege
Quotemehappy.com
Sheilas' Wheels
Tesco Insurance
Landlord Insurance Provider of the Year
Admiral
AXA
British Gas
direct line
Frontier Home Insurance
LV=
NFU Mutual
Virgin Money
Zurich
First-Time Mortgage Buyers' Choice
Barclays Mortgage
Beverly Building Society
first direct
HSBC
Leeds Building Society
Marsden Building Society
Nationwide Building Society
Santander
Skipton Building Society
West Brom Building Society
Mortgage Provider of the Year
Barclays Mortgage
Coventry Building Society
HSBC
Leeds Building Society
Nationwide Building Society
NatWest
Santander
Skipton Building Society
West Brom Building Society
Yorkshire Building Society
Remortgage Buyers' Choice
Barclays Mortgage
first direct
Furness Building Society
Halifax
Monmouthshire Building Society
Nationwide Building Society
NatWest
Santander
Skipton Building Society
TSB
Personal Loan Provider of the Year
AA
AIB (NI)
Halifax
HSBC
M&S Bank
NatWest
Novuna Personal Finance
Santander
TSB
Tesco Bank
Retail Finance Provider of the Year
Affirm
Clearpay
Zopa Retail Finance
Klarna
Newpay
Payl8r
Paypal
Snap Finance
Zilch
Credit Card Provider of the Year
Barclaycard
HSBC
Lloyds Bank
M&S Bank
MBNA
NatWest
Tesco Bank
The Co-operative Bank
Virgin Money
Credit Builder Card Provider of the Year
ASDA Money
Bank of Scotland
Barclaycard
Capital One
HSBC
Lloyds Bank
NatWest
Post Office Money®
Tesco Bank
Virgin Money
Current Account Provider of the Year
first direct
Halifax
Kroo Bank
LHV Bank
Lloyds Bank
Nationwide Building Society
Santander
Starling bank
TSB
Virgin Money
Current Account Switching Provider of the Year
Bank of Scotland
Barclays Bank
Danske Bank
first direct
HSBC
Lloyds Bank
Nationwide building Society
NatWest
Santander
TSB
Easy-to-open Current Account Provider of the Year
Bank of Scotland
Danske Bank
Halifax
Lloyds Bank
Monzo Bank
Nationwide Building Society
NatWest/ Royal Bank of Scotland
Santander
Starling Bank
Virgin Money
Student Account Provider of the Year
Bank of Ireland UK
Bank of Scotland
Barclays Bank
Halifax
HSBC
Lloyds Bank
Nationwide Building Society
NatWest/ Royal Bank of Scotland
Santander
TSB
Fixed Rate Savings Provider of the Year
Afin Bank
Aldermore
Atom Bank
Birmingham Bank
Chetwood Bank
Close Brothers Savings
Cynergy Bank
GB Bank
Habib Bank Zurich plc
Hodge Bank
Kent Reliance
RCI Bank UK
thisbank
UBL UK
Union Bank of India (UK) Ltd
App-only Savings Provider of the Year
Atom Bank
Chase
Chip
Emma
LHV Bank
Monument Bank
Monzo Bank
Plum
Revolut
Rova
Shoal
Sidekick
Spring
Tembo Money
Zopa
Easy-to-open Savings Account Provider of the Year
Castle Trust Bank
Chetwood Bank
Chip
Hampshire Trust Bank
Harpenden Building Society
Market Harborough Building Society
Oxbury Bank
Santander
Tandem Bank
Virgin Money
Savings Platform of the Year
AJ Bell Cash Savings Hub
Akoni Cash Management
Aviva Save
Flagstone
Hargreaves Lansdown Active Savings
Insignis Cash Solutions
Interactive Investor Cash Savings
Meteor Savings
Prosper
Quilter Invest
Raisin UK
Saga Savings Platform
Smart Savings From Willis Owen
Fixed Rate ISA Provider of the Year
Aldermore
Castle Trust Bank
Charter Savings Bank
Close Brothers Savings
Cynergy Bank
Hampshire Trust Bank
Hodge Bank
Investec Save
Kent Reliance
Nationwide Building Society
Tandem Bank
UBL UK
United Trust Bank
Vanquis Bank
Vida Savings
Easy Access ISA Provider of the Year
Aldermore
Atom Bank
Bank of Ireland UK
Charter Savings Bank
Chip
Chorley Building Society
Harpenden Building Society
Kent Reliance
Moneybox
Plum
Principality Building Society
Teachers Building Society
Tembo Money
Vanquis Bank
Vida Savings
Branch Network of the Year
Barclays Bank
Halifax
HSBC
Lloyds Bank
Nationwide Building Society
NatWest
Post Office
Santander
The Co-operative Bank
Virgin Money
Banking App of the Year
Barclays Bank
Chase
first direct
Halifax
HSBC
Lloyds Bank
Metro Bank
Monese
Monzo
Nationwide Building Society
NatWest
Revolut
Santander
Starling Bank
Virgin Money
Card App of the Year
Consumers' Choice
118 118 Money (118M8 app)
Chase (Enhanced cashback levels)
Cover for You Insurance Group (Fully guided online quoting system)
iFast (Multi-currency account)
Lumio (Couples finance app)
Napo (Customer journey experience)
Nationwide (Fairer Share)
Paypal (Paypal Rewards)
RCI Bank (Customer satisfaction)
Snoop (Proactive budget management)
Best Claims Service
Best Customer Service from a Mortgage Provider
Best Customer Service from a Savings Provider
Best Customer Service from an ISA Provider
Best Overall Customer Service
Stage 1: Shortlists for these awards are first assessed by our highly qualified research team who, using a strict set of criteria, drill down into the small print of each provider’s product range to measure their technical strengths and weaknesses. Only the companies that offer the best products go on to form the shortlists.
Stage 2: The shortlists are then tested in our consumer surveys, which cover personal, household and family finance. Consumers score the providers they have experience with in each relevant category. This second stage helps to decide the overall result, so the consumer contribution influences who comes out on top.
The University of East Anglia (UEA) was commissioned to independently verify the customer service survey and analysis process of the Moneyfactscompare.co.uk Awards.
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